Frequently Asked Questions about Purchasing Courses

To purchase your course online, select the courses you wish to do and add them to your basket. Once in your basket click on purchase. Online purchases can be paid for immediately by credit/debit card or you can nominate somebody else to pay on your behalf.
On completing the online process you will have immediate access to your course. You will be sent a username and password to the email account you used to purchase the course
You have access to your course indefinitely, however access to the assessment will be for 12 months from the date of purchase.
Yes you can purchase our courses from anywhere in the world as long as your bank allows you to do so.
No, you can visit it at any time, wherever you are. Courses are made for you to complete in your own time and at times convenient to you.
The courses are accredited to CPD points. 1 CPD points equates to 1 hour of learning. Courses vary in your learning style and how long it takes you to understand the course. It can take from half an hour plus.
Yes. All CPD accredited courses come with a certificate after you have completed the competence-based questions and you meet the pass rate for the course and is absolutely FREE!!
Inspectors of health and social care, and employers are looking for training certificates that are to its highest standards and to ensure learners are knowledgeable in their field of study, therefore testing is an important part of our learning as it is evidence based. The tests can be done as many times as you need to pass at no extra cost.
Yes. All eLearning, eBooks and videos are accredited by Continuing Professional Development (CPD), guaranteeing the highest standard and educational quality of our training.
Just like any form of training and qualifications, these courses do not guarantee a job upon completion. However, our courses are built to the highest standards to give you the knowledge you require to carry out your duties adhering to UK laws and practises.
If you have a group of students who require our certificates, we can offer you a managers account with a minimum of 100 credits at a discounted rate. Please contact us for more information on this.
No, you do not need a PayPal account. You can simply use your card details through PayPal without setting up an account. If you still cannot purchase, please contact us for an invoice to pay or you can pay over the phone through BACs.