Refund and Returns Policy

Refund and Returns Policy

Who we are

We are Samaras Healthcare Recruitment Ltd (company number 13231677). A small family run business who specialise in helping candidates, clients and customers with Health and Social care services. Please check our website for more information. Our address is:


The information contained in this Privacy Policy shall be governed and constructed in accordance with the laws of the UK and subject to exclusive jurisdiction of the courts of the UK. Samaras Healthcare Recruitment Ltd also abides by the principles set out in the GDPR Regulations.


We provide the materials “as is” and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies due to the courses being a e-learning/ebook and video platforms. If there are any errors, please contact the support helpline on your online portal for the technical support team to deal with.

Pricing & Payment

We use third party payment providers depending on the way in which you make payments – Strip and Paypal. Payment for the products must be made at the point of purchase.

You agree to provide payment for the products in the stipulated currency and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full before providing you with access to the products.

We are unable to provide a refund if you fail to complete the content within the allocated time.

We reserve our rights to review and change the pricing of any of our products. This will not affect products that have already been purchased.

Discount Codes

Our website regularly advertises discount codes. If for whatever reason you were unable to use the code on the date of purchase, we can refund the discount upon request IF the code was advertised as valid on the date of purchase.

Cancellation Policy

Where products are delivered to you immediately, you will not have the right to change your mind. In other cases where a course has not been assigned to you, you may change your mind within 14 days of purchase, so long as the materials have not been provided to you, downloaded, streamed, or otherwise accessed. If you do wish to cancel, please contact in**@sa***************.uk

It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the products is inhibited due to insufficient system requirements on your side.